Shannon Spears, Med Tele Director, was named the Leader of the Year for Garden Park Medical Center. She has made remarkable achievements in her short time as Med Tele Director (promoted 2011). Turnover in this large department is virtually zero. Shannon directs her unit with passion and compassion. Under her leadership, Med Tele had the most employees to receive the Spirit of Excellence Award in 2012. She is known for obsessive compulsive organization and compliance. Her unit fall rate is 0%. When an alleged HAC was identified, Shannon took the lead in investigating saving the hospital thousands of dollars. Shannon is a true role model for leadership!
Garden Park's Patient Care Committee was named the Team of the Year. The PCC started in 2011 under Cheryl Thompson, now CNO, with representatives from around the hospital reviewing and updating policies. They wrote the infamous “policy on policies.” The committee is now led by Wanda McClain, Family Birth Center Director, and has since reformatted to include clinical staff, education, quality, risk and support departments. Their work is ongoing and reflective of the changes in care delivery and technology. A recent visitor to one of the meetings stated, “Everyone needs to know the hard work that goes on in this committee; they would have a greater appreciation for the work they do.” Their vision is to move to a clinical patient practice committee and become more involved in how practice impacts clinical outcomes. They are dedicated and focused and respected by leaders and staff through Garden Park.
Donna Denton, Med Tele RN, received the Frist Humanitarian Award. Donna is truly a symbol of human compassion and kindness. Her concern for her patients goes far beyond just treating their illness and her compassion for people does not only extend to her patients but also her coworkers and even strangers. Her SOE All-Star nomination was just the tip of the iceberg for the kindness she demonstrates on a daily basis. Examples include: she has paid for a patient’s home prescription because she knew the patient could not afford the medication and would have to go without; and she once bought a patient a bus pass so they could fill a prescription upon discharge. Donna’s greatest trait may be that she does these random acts of kindness with no expectation of gratitude or repayment for her kindness. As a single mother she is in no way wealthy, but she shares what she does have freely and with no strings attached. She is one woman making small changes for the better one person at a time. She is a true humanitarian.
only to be found that they came from Gem herself. The ICU was extremely appreciative of not only the teamwork and support but generosity and caring of a fellow coworker from another department. Now that’s taking care of one another! Gem has already been honored with the SOE in 2013 showing that her kindness and compassion are simply a part of who she is. She is an excellent representative of the Spirit of Excellence program and an awesome addition to our Hall of Fame wall to serve as a role model for others. (And she’s an excellent disco dancer, too!)