Forrest General Hospital is seeking a Director of Patient Financial Services.
Responsible for the overall patient account management process. Assigned areas of responsibility include patient accounts, third-party billing and follow-up, governmental billing and follow-up, self-pay collections, outside collection services, cash applications, credit balance coordination, customer service, departmental budget, and applicable involvement with any related Patient Financial Services functions at all extensions of Forrest General Hospital. Employs organizational strategies in a balanced approach that produces meaningful contributions to each element of the Formula for Success. Requires the promotion of and adherence to the organization's established Corporate Compliance Program and Code of Conduct. Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.
POSITION: The Director of Patient Financial Services reports to the Director, Revenue Cycle, and ultimately the C.F.O. Is responsible for directing the patient accounting functions for Forrest General Hospital.
REQUIREMENTS: Bachelor’s degree is required; bachelor’s degree in business, accounting, or hospital administration preferred. Additionally five years experience in experience in health care patient accounts management, preferably in an acute care hospital or similar institution, is required. The selected candidate will have direct knowledge and experience related to the entire revenue cycle to include: financial counseling, billing, governmental systems and regulations, commercial insurance collections, self-pay collections, and customer support. Additionally, he or she will be customer service oriented, and have a good understanding of commercial insurance, managed care, and governmental regulations, as well as knowledge of budgeting, and ability to keep expenses within budget. The candidate must have a clear understanding of maximizing information resources and interfaces, advanced collection procedures, and billing requirements. There is a strong preference for candidates with SMS Invision knowledge. Must be proficient in Microsoft Excel and Microsoft Word, and have good overall computer skills. Further, the candidate will have a demonstrated aptitude for process improvement/reengineering and the ability to build strong management teams and communicate effectively.
For more information or to apply, contact Krista Sullivan, Senior Healthcare Recruiter, Forrest General Hospital, at Phone: 601.288.1370; Fax: 601.288.1201; or email ksullivan@forrestgeneral.com.