On October 9, the Mississippi Hospital Association will host a workshop, Emergency Department Case Management: Influencing Patient Access, Through-Put, & Outcomes, at the MHA Conference Center in Madison from 8:30 a.m. until 4:30 p.m.
Incorrect level of care placement (outpatient observation vs. inpatient), inefficient patient flow, and ER visits for the purpose of primary care result in denied reimbursement, burdensome provider costs, and unsatisfied customers! In today’s strained reimbursement economy, it is more important than ever before to ensure case management involvement at initial point of access to diminish denials, improve patient flow, and prevent the ED from being used to provide community primary care.
This course describes how Emergency Department Case Management Programs can positively impact an organization’s patient flow process, decrease denials & costs of care, and improve patient clinical and satisfaction outcomes. Discussion includes how to effectively use ED Case Managers:
- To influence patient flow from all access points including the emergency room, outpatient areas, and urgent or planned admissions
- To quickly transition patients to the most appropriate clinical level of care within the facility or discharge safely back out into the community
- To proactively control major patient access points throughout the organization, including planned and urgent bed management, scheduled outpatient, and same-day procedure registrations
- To reduce ED recidivism rates related to patients who use the ED for primary care
- To assist with timely and appropriate daily bed management activities.
In the past, ED case management was considered a luxury…but no longer is that true. It’s essential for success! Come spend the day with us and learn how to help your organization and patients.
The cost to attend is $135 for MHA members and $175 for non-members. Register online here.

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