The Joint Commission has developed two new resources to help health care providers in their efforts to reduce patient readmissions and improve the discharge process. They are: a new Speak Up campaign for providers and organizations to educate patients, including an infographic, animated video and podcast; and a Quick Safety newsletter for health care professionals that includes suggested actions for improving transitions.
The importance of transitions in improving patient safety is illustrated by The Joint Commission's sentinel event data compiled from January 2014 to October 2015. The data show a total of 197 sentinel events - from suicide to falls to wrong site surgery - and the root causes included failures in patient communication (127 incidents), patient education (26 incidents) and patient rights (44 incidents).
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